Shipping and Delivery Terms

During the checkout process, you'll have the opportunity to choose from a variety of shipping options. The shipping rate and delivery time will vary based on the method you choose. Delivery options include:

EXPECTED DELIVERY TIMES
Parcel Shipping orders are shipped directly to your location. Orders received by noon ET on business days (Monday through Friday, excluding holidays) are packed and shipped the same day. Items ordered after noon ET will ship the following business day. All orders will be processed within 24 hours.

We currently offer three parcel shipping options:

  • Standard: Your order is delivered to your shipping address one to three business days after processing.
  • Two Business Days: Your order is delivered to your shipping address two business days after it has been processed. For orders placed during the weekend, allow one business day for processing and two business days for delivery. 
  • Next Business Day: Your order is delivered to your shipping address the next business day after it has been processed. For orders placed during the weekend, allow one business day for processing and one business day for delivery. Items ordered after noon ET will not ship until the following business day.

Note - Certain items may require additional time to ship. We'll notify you via email of any shipping delays.

EXPEDITED ORDERS
Orders placed for in-stock items with expedited shipping (2nd Day Air, Next Day Air) before 12:00 pm EST will be shipped the day the order is placed. Expedited orders placed after 12:00 pm EST will be shipped the following business day.

FREIGHT ORDERS
Orders over 60 lbs. are usually shipped via freight carrier. When a freight order is delivered, be sure to inspect your freight package using the guidelines below before accepting the delivery.

All freight shipments are curbside delivery unless otherwise noted and may have special unloading requirements.

There are certain items that are shipped via "truck freight" (common carrier or flat-bed, not UPS). The truck must be able to access the place of delivery.

Truck freight companies do NOT require their drivers to unload shipments. An additional "Lift Gate" fee will apply if the driver unloads the merchandise. Lift gate service simply means that the freight is lowered to the ground. It is the customer's responsibility to move the product after it has been lowered to the ground.
The shipping carrier will call and schedule delivery, at which time, you may request a "Lift Gate" (provided the weight and dimensions of the product fits the criteria for lift gate service) and arrange payment with the carrier for that service.
Please inspect all packages upon delivery. Any damages or shortages MUST be noted on the bill of lading at the time of delivery. Notify the carrier and Pump Products immediately and we will assist you as fully as we can. Please retain a signed copy of the bill of lading for your records.
Note:  Lift Gate services are NOT included for "Free Shipping" items.

FREIGHT CARRIERS OFFERED

  • Parcel Post
  • UPS Ground
  • UPS 2nd and Next Day Air
  • FedEx Ground
  • Truck Freight – Fed Ex Freight

Shipping options vary depending on the type and quantity of merchandise you choose to buy and your shipping address.

ESTIMATE SHIPPING COST
Ohio Electric Control, Inc. displays your shipping costs during the checkout process. The rates depend on the weight of your package and the method of delivery you choose.

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and we'll prepare a quote for you.

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